Terms of Service

Bal Agency is a brand operated by LAB57 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (KRS 0001111815, NIP 7963028728, REGON 528945370), the company that runs this website.

These Terms govern your use of balagency.pl, including the contact form and the AI chat. By using the site, you agree to them.

The site provides information about Bal Agency's services, a blog, a contact form, and an AI chat. You can also have a chat transcript sent to an email address you provide.

Using the site is free and does not require an account. You agree to use it only for lawful purposes and not to interfere with how it works.

You'll need a device with internet access, a current web browser, and JavaScript enabled. Some features, such as remembering your cookie choice, use your browser's local storage.

The contact form is for sending us a question about Bal Agency's services. Please provide accurate information and keep your message lawful.

Submitting the form does not create a contract or guarantee that we'll take on the work. Any engagement is agreed separately in follow-up conversation.

The AI chat is informational and meant to help you. Its answers are not a binding offer and are not legal, financial, or technical advice, and we don't guarantee any specific result.

Please don't enter sensitive data, passwords, confidential business information, or anything you wouldn't want shared with the technology providers that power the chat.

Don't submit unlawful content, anything that infringes others' rights, malware or spam, or attempts to bypass security or disrupt the site.

If something on the site, the form, or the chat isn't working as expected, email us at camilo@bal-agency.com. We'll respond within a reasonable time, usually within 14 business days.

How we handle personal data and cookies is described in separate documents.

We may update these Terms as the site evolves or our tools change. The current version is always available at /regulamin.